Frequently asked questions

We are compiling a list of frequently asked questions to address queries that have been raised. You can also search our website by using the google search engine below.

Should you not find your answer here, please do contact us at support@previser.co.uk. We'd love to hear from you!

Installation

The Installation Guide reviews the system requirements and shows you the steps you need to download and install the application for the first time.

Networking the PreViser application

In order to use the software on multiple computers running on a network so that they share one central data file, there are a few simple but important adjustments you must make to each computer. Please view the video "Installing PreViser on a Network" (8 min 27 seconds) or follow the Networking guide (download as PDF)

Using PreViser

This Quick Start guide will help you start to use and understand the program. You will find step-by-step instructions for opening the application for the first time, setup options, and a quick guide to some of the basic tasks you'll want to start with, and comments on issues of which you should be aware.

User Guide

When you download PreViser Risk and Disease Assessment software, a comprehensive User Guide is also downloaded to your computer for ease of access. This can be accessed through the Support tab within the PreViser application. It can also be accessed on-line here

Small print

When you downloaded the application you signed up to an End User Licence Agreement. If you forgot to read it, please find it here to peruse at your leisure!